"I didnt have a appt Saturday 830am, I just talked right in and they got my 8wk old puppy in. Very experienced and you can see and feel thier true passion for animals shows in their care. Thank you Dr. Walker."
"FIRST DAY Made gunner feel at ease and part of the family! I've never seen him so relaxed in any public place or area or around strangers (at the time)
SECOND DAY I asked Gunner if he was ready to go back and see the doctor he came limping but as fast as he could down stairs and sat for his harness and was wining and ready to go...walked in the office for drop off and again today calm as ever came right in and sat down to wait...so needless to say he is comfortable here!"
"The techs were so friendly and helpful! My timid, senior shepherd loves how gentle and kind they are. They are always so knowledgeable and offer best care suggestions."
"Always receive great care for my pet. I appreciate the follow up call checking in to see how my pet is doing after the visit."
"They were very attentive to my cat and everything got done pretty quickly. Found out why my cat doesn’t chew his food because of his teeth, will be back when I can to get his dental work done there. It is pricey but honestly anywhere is pricey especially for pet dental work They do accept care credit and other payment plan/options so that’s another plus. Having to take a cat to an unexpected vet visit really set me back this month, but I’m glad there are payment plans in place for people like me (who are broke)."
"I had an incredible experience with Empire Ranch. The front desk girl was so kind. Dr Hertz and his tech were compassionate and thorough. I was also very surprised by how affordable they were. I will be coming back."
"Extremely caring staff, who are proactive and were willing to work with us. I'm very glad we were able to find a vet like them in time for our cat's surgery."
"We had a great experience bringing our pitbull, Luna, in when she suddenly developed significant swelling around her jaw and neck, along with drooling and lethargy. We were obviously pretty worried, and the entire team did a great job making us feel like she was in good hands.
They assessed her quickly, made sure she was stable, explained what they thought was going on, and gave us a clear plan for treatment and what to watch for at home. Everyone was kind, patient, and very attentive with Luna throughout the visit.
We really appreciated how well they communicated with us and how well they cared for her. It’s stressful bringing a pet in when something happens suddenly, but they made the whole experience much easier. We would absolutely bring Luna back and would recommend them to anyone looking for a caring and trustworthy veterinary team."
"Took me and just before closing to scan a cat that we found, it was pouring rain and we walked all over their freshly mopped floors as we came in. Nonetheless they were very kind and helpful. Kitty didn’t have a chip, but by word-of-mouth found she home later in the week. No cost visit."
"We took our sick cat here. They are the best. Super caring and professional. We had no doubts that our cat was getting the best care. Answered all of our questions. Called us later at home to check on our kitty. Can’t recommend enough !!!!"
"I can't thank Dr. Walker, Jared, and Emile enough for the exceptional care they gave my dog when he cut his leg and needed stitches. They stayed late, handled everything with so much compassion, and did a fantastic job with his treatment. I highly recommend them to anyone looking for amazing care for their pets!"
"Amazing from start to finish. I called towards the end of the day and they made arrangements to help us even though they weren’t taking anymore walk ins for the day. Everyone was very loving and caring towards our Loki and it was a fantastic experience. Loki was very comfortable roaming around our room! 10/10 recommend!"
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"Brought Charlie for an emergency. We had never been here before and this place and their staff were amazing!! Kept us in the loop for info as things progressed during the apt, answered all our questions and took excellent care of our crazy sweet Charlie. Thank you!!!"
"I just want to start with, going to a vet can and usually be stressful. That being said, the entire staff at Empire Ranch really does everything possible to make it a great experience and provide the best care for your pet.
Our tech Britt went just so far above and beyond to care for our dog. She made sure he was comfortable and happy as he could possibly be while there. I am pretty sure he would have been happy to stay there all day just to hang out with Britt. In fact, he tried to circle back to her when we were leaving.
Our dog was having issues requiring an ultrasound to help diagnose. Dr. Sowerby was outstanding helping us through the process. She guided us through each step, explaining everything as we went and never leaving us wondering what was going on. She always seemed to put our dog’s health as the top priority as well as guiding us through the process.
Dr. Kurth has been our dog’s vet basically his entire life and we truly feel we owe our dog’s life to her. She has guided us through seizure and valley fever treatments. With her care our dog has been healthy and living his best life despite such potentially serious health concerns.
Thank you Empire Ranch and the entire staff."
"Britt, the vet technician was wonderful. She was very thorough with her pre-check of Phoenix's vitals and made him feel very comfortable as he gets a bit nervous at the vet. She also gave us pertinent information to take home regarding future vet visits if needed. Dr. Sowerby was equally wonderful. Extremely thorough as well. Phoenix is a 14 year old dachshund who has a few issues going on such as an enlarged heart, Cushing's Disease, chronic dental issues and chronic bronchitis. We came today because he was having a bronchitis flare. I had researched that perhaps Phoenix needed an inhaler to help his bronchial area but she explained that would not be helpful because of his enlarged heart so she prescribed an anti-nausea medication and it has worked marvelously. Phoenix has hardly coughed since taking his new anti-nausea medication which has made him so much more comfortable and back to his old self again. Thank you again Dr. Sowerby and Britt for your professionalism and helping Phoenix."
"We switched our 2 boys (stubborn dachshunds) over to Empire Ranch after seeing their last vet for 11 years. Empire Ranch Vet has been awesome with our boys. Never any hassle to get any scripts refilled and they are great about answering my questions over the phone when they can. You don't get the normal response "I'm sorry but you will need to make an appointment with the doctor and he can go over that more with you." The other one that upset me "I'm sorry but I can't submit the refill request for that until you see the doctor." It's a refill, my dog has been on this for years look at his records.
Empire Ranch is awesome. I am so happy I made the decision to switch our boys over to them. Thats never an easy decision especially when they've been going to the same vets office their whole life, 11 years is a long time."
"In the span of about one week, I had three pets with three very different, urgent medical situations, and Empire Ranch Veterinary Hospital has been consistently above and beyond my expectations.
From my very first call, when Dallas answered and truly LISTENED to what was happening, I was impressed. That has continued with every receptionist, technician and veterinarian I've dealt with. This is a remarkably high-performing team with no weak links.
For several years, my dog's recurring eye problem had been treated elsewhere as an infection. I saw multiple veterinarians, tried antibiotic after antibiotic, repeatedly reported that they weren't helping and that the medicated ointment actually seemed to make things worse. I had just about given up on finding an answer. Empire recognized that the problem was a growth, not an infection, and we finally have a plan to address what has been causing him trouble for so long.
They also worked with me on an urgent situation involving one of my cats even before I was officially established with the practice rather than making him wait. When my other cat later had an accidental chemical exposure, they treated it with the urgency it deserved. Most recently, they worked extensively with me to get my very difficult-to-catch cat in for badly needed dental care, diagnosed severe disease and performed his full-mouth extraction. He is recovering beautifully.
The communication is exceptional, including their follow-up after visits. I can text the office, and when I arrive with a pet in crisis, the staff already know what's happening. I don't have to repeatedly restate and re-explain everything to each new person. Everyone seems informed and coordinated, and their follow-up makes me feel that the care doesn't simply end when we walk out the door.
They've been flexible, responsive and transparent about costs, and I haven't encountered surprise charges.
Three pets and three urgent situations in about a week gave me far more experience with a new veterinary practice than I ever expected to have so quickly. I'm extremely thankful for the care all three received, and I know I've found the right place for my babies.
Consistently above and beyond my expectations."
"Finding a veterinary team we can truly trust has meant so much to our family. Empire Ranch has become our home vet and have always taken phenomenal care of our dogs! You can feel how much they genuinely care for their patients. Thank you Empire Ranch team for your compassion and knowledge!"
"You guys are absolutely amazing!! It’s not “just a job” for them and it shows. The level of professionalism and care for your pet is top tier"
"Awesome staff- very friendly, helpful and caring. Dr King diagnosed my dog; he was 10/10 correct about everything he observed and assumed about my dog’s condition, which made us feel very confident that we could trust him with his care. Vet bills are never cheap, but you will leave this place feeling like your pet is in good hands."
"We have transitioned both of our German Shepherds to Empire Ranch and couldn’t be happier with our decision as their previous vet moved to the East Coast. One of our dogs is not an easy one to bring in, but Dr Kurth has been so great and makes such a stressful situation easier for everyone involved when we normally leave the vet very nervous and embarrassed. Our other dog is a frequent flyer with bad allergies, and not only did Dr Kurth provide us some insight as to what’s going on with her, but gave us some helpful tips on what we can do at home to help alleviate the itching. Their front office staff is very helpful and so friendly any time we call in, and their techs are very experienced with big dogs! We were so pleased with Britt and will be sure to ask for her help every time. Lastly, they respond to text messages and picture messages which is SUCH a huge help as we are not very close to an emergency hospital. Dr Kurth has even responded to us after hours which goes to show how much they really care here. Love love love this office and would highly recommend to big doggy owners."
"We had a recheck today for our old man and Kurth and Britt took such good care of. Definitely recommend Empire Ranch Veterinary Hospital to anyone in the San Tan Valley area. Very caring staff!"
"Empire Vet has always been effective, friendly and professional as it pertains to our pets. I highly recommend them!"
"Love everyone there! The best staff, love them all. We are new but the whole staff is welcoming and make you feel comfortable with your babies. We have had a couple appointments there and they truly follow up on you and be sure everything is okay"
"My dog saw Dr Sowerby and vet tech Jared. Both of them are very nice and took time with my dog because he was scared.
This was my first time with this veterinary and I was very impressed with the kindness that was shown to me and my dog.
I will be bring my other two dogs here also for care."
"Having moved here permanently a few months ago, I hadn't started looking for a vet. Unfortunately one of babies ate a fruit stone. They immediately took her in and started the work up. Since blockage was suspected they started with those tests and didn't do unnecessary tests. There's no doubt how much they love the babies they treat."
"The front desk staff was very nice. I was told they were short staffed and it would be a little wait but i didn't wait any longer than 5mins. Dr. King and the vet tech Jared were amazing. Took very good care of my pup. Would definitely recommend."
"We love our experiences at Empire Ranch Veterinary Hospital. Our two large German Shepherd boys love the staff there and get so much attention, love, and care from them during every visit. One of our boys is not a fan of other animals or men (he’s a ladies man), but the staff goes above and beyond to make sure there are no surprises for him during the visits. Thank you Lexi, Dr. Hammerschmidt, and all of the amazing staff there, you are awesome! We highly recommend Empire Ranch Veterinary Hospital for your family."
"We started taking our furry friends here in January of this year when we had to say goodbye to one of them. The staff was so patient and kind and so empathetic to what we were going through. Wonderful staff!!"
"We had such an amazing experience here!! Dr. Walker and Lauren made sure we knew everything we needed to know and explained what they were going to do. We love this clinic and definitely recommend it!!"
"I wasn’t sure about where to bring our new puppy Mystique and I’m so glad we decided to take her to Empire Ranch. They were all very attentive and gave Mystique such love and care. Dr. Sowerby answered all our questions and made us feel better about our fears since it’s been years since we had a puppy in our house. Thank you all so much. The vet techs Emmy and Dakota were very friendly and helpful. Mystique says “Thank you Ladies”"
"Our 9 week old puppy was so sick and after a few days of her not eating we booked an appointment here and they were able to diagnose her and prescribe her medication. The nurses and Doctor were so sweet and really cared for our puppy. They didn't push to do the most expensive route to heal our puppy's illness which was so appreciated since we are a young couple who just moved out. They also constantly check up with us to make sure she's okay which I personally appreciate. Our puppy is back to playing and getting into trouble! Without their help our fur-baby would be deathly sick. They definitely deserve their 4 stars!"
"This has been my first experience with Empire Ranch Veterinary Hospital. We moved to the area about 6 months ago.
Dr. Walker examined our cat, Donny. He was very kind and thorough while explaining the care which was administered and how to give meds going forward. Answered all of my questions and checked in the following day. Deanna was our vet tech and she was also very thorough explaining the care he was about to receive beforehand. She had wonderful things to say about our lil guy and we left with meds to keep him chugging along after I accidentally poisoned him from having a Monstera plant in the home. Learned a big life lesson there. Our other cats were unaffected but he got so ill. I’ll be doing my research before bringing any plants home from now on.
We had to experiment with things because he wasn’t eating. They were so helpful in giving further meds for him to gain back his appetite and Brittany was just wonderful in showing me how to care for him by administering fluids myself at home. This has been monumental in getting him to feel better!!! Today he started eating by himself again! It’s been 4 days since our visit with each day experimenting more.
Dallas and Michelle have also been wonderful dealing with my repeated phone calls! Thank you all so much! He’s on the road to recovery!
Big tip btw: saw a TikTok about Chicken baby food (only chicken, water & cornstarch.. NOT the garlic variety etc!) I got chicken & turkey. After I saw his appetite was back but he couldn’t actually bring himself to eat, It’s the first thing he followed through with. He loves it! Saving grace food!"
"Everyone that I interacted with was kind and helpful to the customers around me as well as myself. They showed concern for my pet's wellbeing and proactively worked to get her the best care while suggesting treatment options that were way more affordable than anticipated. 10/10"
"Nala is always loved and welcomed. She has high anxiety with strangers, and they are really good with her"
"I took my dachshund here after he had an accidental injury. Dr. Sowerby, Bailey & Britt were all great and made me feel a lot better about my pups situation. I’d like to mention their prices are very reasonable and the exam rooms are very comfortable. I think I have found my new regular veterinarian for my weenies!!"
"Fantastic team. Lexi and Dr. Hammerschmidt were wonderful and took great care of June. They were very comprehensive in their exam and gave me great ideas to help my itchy doggo. Thanks"
"I had a great experience at Empire Ranch! Everyone was very kind and gentle with me and my pup. They were very transparent with their prices which I did appreciate. Dr. Ralenkotter was so sweet and and very knowledgeable. Provided multiple options for treatments. The clinic was nice and clean and very spacious. Would highly recommend taking your pet here!"
"We had an amazing experience today. Bailey our vet tech and Dr Sowerby the vet were great with my Gracie. Gracie loves up on them like she knew them forever and they treated her like a million bucks. They gave me options when it came to her care and helped me understand everything clearly without breaking the bank. We will be switching permanently to Empire Ranch."
"Britt and Bailey were so sweet to my beastie! They were very informative and helpful and helped relieve lokis pain today."
"Thank you for talking to me and keeping me focused and thinking clearly when I was scared for my dog. You helped more than you know."
"Bailey and Dr Rowitt provided excellent care and took time to answer all our questions."
"Seen quickly even without an appointment
My dog was treated very well and exam was thorough. All staff were kind and no attempts to charge extra money were made. Doctor explained all options and clarified when I didn’t understand. Building is beautiful (bathroom was nicer than restaurants I’ve been to)
I highly recommend! Esp; Dr Kurth & Jared"
"My pug has a serious eye infection. The TEAM here was caring, and got us in quickly. Prices are fair and the medical guidance is top notch.
KUDOs to Dr. Walker, Tech's Deanna & Jared. They were all very good at explaining the process and working with our pet to get her the appropriate care to avoid losing her sight.
I've had animals my entire life, again their prices are fair , the wait was not long as a walk in and there is a real feel for helping your loved pet."
"I cannot say enough about the wonderful team at Empire Ranch. They treat my little one like their own. I highly recommend this facility to anyone looking for a new team to care for your fuzzy friends."
"Got us right in both times for an emergency walk in appointment
Upfront with their pricing
Very caring staff"
"The people here are friendly and very helpful.
Very caring. Dr. Cen and Chandra were kind to my dog, and my dog is very skittish with people he doesn’t know."
"The staff is so nice and helpful. Bailey was so sweet to our puppy and making sure we had everything we needed. Dr Kurth is the absolute best. She was so thorough and made sure our puppy was well taken care of. So lucky to have this team looking after our sweet girl!"
"These folk have been caring for my Boxer dogs since I moved to AZ in 2021. First at Johnson Ranch & now here. Great skilled team there along with their genuine caring demeanor. This means a lot to me!"
"Love this Clinic! They’ve been taking care of my pets for a long time and I wouldn’t have it any other way. They’ve done everything they could to make sure everything is reasonably priced, and that my babies are loved, as well as cared for. Shout out to tech Bailey for always remembering confetti, It seems everybody loves her, and that makes me so happy."
"Dr Ralenkotter, Lexi & Alee Grace were amazing! They really kept my anxious cat relaxed and expedited our vaccine appointment. And I really appreciate the follow-up text the next to check on him. Very thoughtful!!"
"We called and got in a couple of hours later. Really enjoyed dealing with my tech. Can’t remember her name but she was wonderful and very responsive, resourceful and caring. Dr Victoria in my mind tells me that she’s very knowledgeable and caring to take care of Kobe and all animals. I really appreciated her! Thank you!"
"Britt and Dr Rowitt are fantastic examples of excellent care and compassion! In a very scary and stressful situation with my baby
Boy Shadow, I couldn’t have asked for two better people to help with his health. Thank you "
"We love Dr Kurth and DeAnna! Deanna has been our vet tech since day one!! They always take the time to explain everything to us! Our fur babies love seeing Dr Kurth and DeAnna!! Thank you sooooo much for taking great care of our twins!!!"
"Th Empire Animal Hospital takes supreme care of their animals to make sure they are happy and the proceedures go smoothly. Vary exceptional."
"Best vet & staff! They really care about pets & their pet parents! "